What is FTP, and why would I want to use it?
FTP (File Transfer Protocol) is the quickest and easiest way to transfer images and other files to and from your account.

With FTP you can easily transfer lots of files (images, web pages, even a whole site!) from your computer to your iegdesign account and the Internet — making it a convenient tool for building and managing your site. You can also use FTP to save files from your account to your computer or to move files around or delete files you're no longer using.

What does it mean to upload or download?
Both upload and download refer to the process of transferring a file. When you transfer a file, you create a copy in the location you choose.

Upload means to transfer a file or files from your own computer to another computer.  Download means to transfer a file from another computer to your own.

Do I have to be online to use FTP?
Yes. You'll need to be connected to the Internet to use FTP to transfer files to your web site folders.

Which FTP tool should I use?
You can use any FTP tool you like! All you'll need to set up FTP are your FTP settings, which will be the same no matter which tool you choose. We recommend Filezilla and Leapftp

How do I set up my FTP tool?
To set up your FTP tool to work you'll just need to enter your FTP settings. After you enter your account information, click the "Connect," "Go," or similar button to activate a connection. As soon as you have connected with your account, you can begin transferring and organizing your files.

Please note that while your account settings remain the same no matter which tool you use, some tools might ask for those settings in different ways.